INTERVIEW AI
Helping job seekers prep for interviews.
TIMELINE
8 Weeks
ROLE
UX/UI Design, UX Research
TEAM
SOLO
An overwhelming 93% of Americans have experienced anxiety due to job interviews, according to this one article by JDP. 41% out of the 2018 surveyed participants reported being most nervous about not being able to answer a difficult question.
Consists of practice sets and video modules for interview preparation.
Provides anonymous reviews and resources about a company, including questions asked in that company's interviews.
Gathering resources from Google, company website, LinkedIn, etc.
*Recently, there has also been a rise with everything "AI," including interviewing tools made with AI. Although they may not be as widely used at the moment, they are likely to become more popular as go-to resources very soon.
I wanted to dig deeper into what specifically job seekers were having trouble with when it came to preparing for upcoming job interviews. I conducted a brief survey with 6 participants, asking about their experiences/challenges when preparing for interviews.
Glassdoor has a unique pool of resources for job seekers, including a database of interview questions shared from people's personal interview experiences with specific companies as well as various collections of honest reviews about companies and their cultures, provided by anonymous past and current employees. With AI, Glassdoor's valuable data will be compiled into a simpler, straightforward guide to preparing for interviews.
Instead of creating the tool as a standalone product, I decided it would be a great integration into Glassdoor's platform as a new feature.
Using Glassdoor's database of interview questions, the AI-powered Answer Generator will generate a list of potential interview questions based on the company, job role, and customization preferences. Users can then choose to generate sample answers, which will be more personalized according to the user's resume. In addition to the sample answer, the generator will use data from past and present employees' reviews about the company, as well as company's goals and mission statements, to identify what the company might value in a prospective candidate and how the user can emphasize those values in their interview questions. This will come up alongside the sample answer as "Tips."
Once a job seeker lands their first interview offer from a company, they can start using Interview AI in order to see what questions to expect and how they can answer those questions. The personalized answers from the Answer Generator will be a starting point for how they can word their interview responses, since personal anecdotes cannot be made up. Along with the sample answers, the generator will provide any useful tips and key points that can be used in their interview responses in order to make the interviewee seem like a better fit for the company.
I have identified 2 types of users: people who have a filled out specific preferences in their Glassdoor profile, and people who are generally new. To better accommodate the different users, I created slightly different onboarding experiences.
I reduced the amount of information that a user has to fill in when using the answer generator by having the user pre-fill more of their preferences from the onboarding experience. (These preferences can be updated in the profile section). I've also changed the user flow so that the answer generator allows the user to generate answers for specific questions and also gives the option to re-generate the answer if they aren't satisfied with the initial response.
In the low-fidelity prototype, "My Answers" would show all saved answers without way to filter them. I've added a company name dropdown so that saved answers will show depending on the company that the user looked up previously.
For those who have already filled out their preferences in their Glassdoor profile, these preferences will preface during the onboarding experience for confirmation and are available to edit. For those who haven't, they will be prompted to fill in their desired job title and desired location.
The user can switch between companies for company-specific questions. Once they fill out their Q&A preferences, they can hit "Generate Questions" and a list of possible interview questions for that company will pop up. Clicking "Generate" next to the question the user chooses, the AI answer generator will personalize a sample answer for the user according to their resume as well as any key points that the candidate can include in their answers in order to present themselves as a great fit for the company. The user can re-generate the answer to their liking and hit "Save answer" once they are satisfied with the result.
*These personalized sample answers serve more as guidelines/starting points on how to answer interview questions according to the user's past roles and responsibilities. The user should bring in specific details and examples from their own experiences to tell their authentic stories.
All the previously saved answers will show up under "My Answers" tab. The user will be able to filter it out by the company they searched questions for. Each answer is editable so users can be more specific and bring in snippets of personal anecdotes to refine their answer.
